Is Zoom HIPAA Compliant?

Yes, Zoom offers HIPAA compliant video conferencing options. While the free and standard Zoom plans are not configured to be HIPAA compliant, Zoom offers a version of their service which has been designed for use by healthcare organizations both large and small.

Zoom for Healthcare: HIPAA Compliance for Large Organizations

As of March 2019, healthcare providers can purchase Zoom’s HIPAA compliant video conferencing service, Zoom for Healthcare. Zoom has built a solid telehealth platform that can integrate with your existing practice workflows while ensuring HIPAA compliance.

Check out Zoom’s HIPAA Compliance Datasheet for a review of the important security controls offered by Zoom for Healthcare including:

  • Access controls
  • Audit controls
  • Mechanisms to ensure integrity
  • Secure person or entity authentication
  • Transmission security
  • Encryption

Zoom for Healthcare: HIPAA Compliance for Small Organizations

The advent of the COVID-19 pandemic not only led to increased need for telehealth options, but also placed financial strain on small practices. According to a 2018 AMA survey, roughly half of all physicians and providers in the US work for practices with fewer than 10 staff.

In response, as of 2021, Zoom offers a new automated process allowing small healthcare organizations to quickly enter into a business associate agreement (BAA), enabling HIPAA compliance on their Zoom account. Zoom’s BAA also provides access to additional Zoom for Healthcare features such as Zoom Phone, Zoom Chat logs, and cloud recording.

 Zoom for small clinics and providers is available at $14.99 per month for organizations which need 9 or fewer licenses.

Takeaways

Need Help Zooming-In on Your HIPAA Compliance Program?

If you have any questions about whether Zoom is the right video communications tool to support your healthcare services, send Gazelle Consulting a message at info@gazelleconsulting.org today or call us at 503-389-5666!

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